Passengers must ensure that their baggage complies with all applicable regulations.
Valuable items such as money, documents, electronic devices, jewellery and medicines should not be placed in checked baggage.
Checked baggage should be collected promptly upon arrival.
Claims for damage or delay must be submitted in writing:
– within 7 days for damage
– within 21 days for delay
Conditions may vary depending on the operating air carrier and the applicable contractual framework.
